L’ORIENTALE FRAGRANCES – TERMS & CONDITIONS
Trade License No.: 762971 – Dubai, United Arab Emirates
Welcome to www.lorientalefragrances.com (the “Website”). The Website is owned and operated by L’Orientale Fragrances (“L’Orientale”, “we”, “us”, “our”).
By accessing, browsing, or purchasing from this Website, you agree to be bound by these Terms and Conditions, as well as our Privacy Policy, Cookie Policy, Shipping Policy, Returns & Refunds Policy, Payment Policy, Consumer Health Data Privacy Statement, and Accessibility Statement (collectively, the “Agreement”). If you do not agree, please do not use the Website.
To purchase goods from this Website, you must:
You agree not to impersonate any person or entity or use a false name or unauthorised payment method.
You may create an account to enjoy a smoother shopping experience. You are responsible for maintaining the confidentiality of your login details and for all activities that occur under your account.
If you suspect any unauthorised use of your account, please contact us immediately at info@lorientalefragrances.com.
We aim to ensure that all descriptions, images, and prices of products on our Website are accurate. However:
We do not warrant that the Website content is error-free, complete, or current at all times.
All prices displayed on the Website are shown in the applicable currency for your region (where available) and may include or exclude VAT depending on local requirements.
We reserve the right to change prices at any time. The price charged will be the one in effect at the time you place your order.
Placing a product in your cart does not constitute a binding order. Your order is an offer to purchase products from us.
After you place an order, you will receive:
Your order is considered accepted, and a contract is formed between you and L’Orientale Fragrances, only when we dispatch the products.
We may decline or cancel an order, including but not limited to:
If we cancel your order after payment has been processed, we will issue a refund for the relevant amount.
Payment must be made using one of the methods available at checkout (as detailed in our Payment Policy). By providing payment details, you confirm that:
All credit/debit cardholders are subject to validation checks and authorisation by their card issuer. If the issuer refuses payment, we are not liable for the non-delivery of your order.
Shipping methods, delivery times, and charges are detailed in our Shipping Policy.
Our Returns & Refunds Policy forms part of these Terms.
Please refer to the Returns & Refunds section on our Website for full details.
All content on the Website, including but not limited to text, images, graphics, logos, icons, videos, and design (“Content”), is the property of L’Orientale Fragrances or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, or use any Content for commercial purposes without our prior written consent.
If you submit reviews, comments, photos, or other content (“User Content”), you grant L’Orientale Fragrances a non-exclusive, royalty-free, worldwide licence to use, reproduce, edit, and display that content in connection with our business (e.g., on our Website, social media, or marketing).
You agree that your User Content will not be unlawful, offensive, defamatory, or infringe any third-party rights.
You agree not to:
We reserve the right to restrict or terminate your access to the Website if we suspect misuse.
To the maximum extent permitted by applicable law:
Nothing in these Terms limits or excludes liability where such limitation is prohibited by law.
You agree to indemnify and hold L’Orientale Fragrances harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of:
These Terms, and any disputes arising from your use of the Website or your purchase of products, are governed by the laws of the United Arab Emirates.
You agree that the courts of Dubai, UAE, shall have exclusive jurisdiction over any dispute or claim (except where local consumer laws in your country provide you with mandatory rights).
We may update these Terms from time to time. Any changes will be posted on the Website with an updated “Last Updated” date. Your continued use of the Website following such changes constitutes your acceptance of the revised Terms.
For any questions regarding these Terms, please contact:
Email: info@lorientalefragrances.com
Phone: 00971 4 226 6019
Website: https://lorientalefragrances.com
Trade License No.: 762971 – Dubai, UAE
