Consumer Health Data

Consumer Health DataL’ORIENTALE FRAGRANCES – CONSUMER HEALTH DATA PRIVACY STATEMENT
Trade License No.: 762971 – Dubai, United Arab Emirates

This Statement explains how L’Orientale Fragrances handles any health-related information you may choose to share with us, particularly in connection with your use of our products.

1. What Consumer Health Data We May Collect

In limited and specific situations, we may collect information you voluntarily provide relating to skin reactions, irritation, redness, or sensitivity after using our products, allergies or specific sensitivities you inform us about, conditions or treatments relevant to your experience with our products, or information included in customer incident reports or detailed product reviews that refer to side effects.

We do not actively seek detailed medical records or broad health profiles.

2. How We Use This Data

Where you provide such information, we may use it to investigate and respond to your concern or complaint, analyse potential product safety or quality issues, improve our formulations, packaging, labelling, or usage guidance, and comply with any applicable safety or regulatory reporting obligations.

We will not use sensitive health-related details for unrelated marketing without your consent where required.

3. Sources of Consumer Health Data

We collect this information directly from you when you contact our customer service team about a possible reaction or concern, submit an incident or feedback form, or provide detailed product reviews mentioning health-related effects.

4. Sharing Consumer Health Data

We may share limited health-related data with internal teams responsible for quality control, safety, or regulatory compliance, service providers assisting with incident handling or data management, or regulatory authorities where required by applicable law.

We do not sell consumer health data.

5. Your Choices & Rights

You may choose not to provide any health-related information at all, request access to the health-related data you have shared with us where allowed by law, request correction or deletion of this data subject to legal and safety requirements, and withdraw consent for specific uses where consent was requested, except where we must retain certain data for product safety or legal compliance.

To make a request, please contact info@lorientalefragrances.com

6. Data Security

Health-related information you share is treated as sensitive and is protected by appropriate technical and organisational measures to guard against unauthorised access, misuse, or loss.

7. Contact Us

If you have any questions about this Statement or how we handle health-related information, please contact:

L’Orientale Fragrances
Email: info@lorientalefragrances.com

0097142266019

Website: https://lorientalefragrances.com
Trade License No.: 762971 – Dubai, UAE